My Small Friend
Last Updated: 6 March 2026

1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the My Small Friend website and services ("Website").
The Website is owned and operated by Vision (Y2K) Enterprise.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to use the Website and purchase products.

3. Website Services
My Small Friend provides:

• Pet-related information and blog content

• Listings of events and happenings related to pets in Singapore

• Sale of pet-related products

• Pet management tools and features

We reserve the right to modify, suspend, or discontinue any part of the Website without prior notice.

4. Account Registration
Some services may require account registration.
You agree to:

• Provide accurate and complete information

• Maintain confidentiality of your login credentials

• Accept responsibility for all activities conducted through your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Product Sales
All purchases made through the Website are subject to availability and acceptance.
We reserve the right to:

• Refuse or cancel any order

• Limit quantities purchased

• Modify product pricing without prior notice

• Correct errors in product descriptions or pricing
   

6. Payment
Payments must be made through approved payment methods available on the Website.
All transactions are processed through third-party payment providers. We do not store full payment card details.
Users are responsible for ensuring payment details are accurate.

7. Delivery and Shipping
Delivery timelines are estimates and may vary depending on location and logistics providers.
Vision (Y2K) Enterprise is not responsible for delays caused by:

• Courier providers

• Customs processes

• Events beyond our reasonable control

Risk of loss transfers to the customer once the product has been delivered.

8. Returns and Refunds
Return and refund policies may apply to certain products and will be specified where applicable.
We reserve the right to reject returns that do not comply with the stated return conditions.

9. Intellectual Property
All content on the Website including but not limited to:

• text

• graphics

• logos

• images

• articles

• blog posts

• software

is the property of Vision (Y2K) Enterprise or its licensors and is protected under applicable intellectual property laws.
Users may not reproduce, distribute, or exploit any content without prior written consent.

10. User-Generated Content
Where users submit content (such as comments, pet information, or reviews), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content for purposes related to the Website.
You agree not to submit content that:

• is unlawful

• infringes intellectual property rights

• is defamatory or offensive

• contains malicious code

We reserve the right to remove any content at our discretion.

11. Informational Disclaimer
The information provided on the Website, including blog articles and pet-related advice, is intended for general informational purposes only.
It does not constitute professional veterinary advice, diagnosis, or treatment.
Users should seek advice from qualified veterinary professionals where necessary.

12. Limitation of Liability
To the fullest extent permitted by Singapore law, Vision (Y2K) Enterprise shall not be liable for:

• indirect or consequential damages

• loss of profits or data

• service interruptions

• reliance on website content

• damages resulting from third-party services

Our total liability arising out of any claim related to the Website shall not exceed the amount paid by the user for the relevant product or service.

13. Indemnity
You agree to indemnify and hold harmless Vision (Y2K) Enterprise, its employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising from:

• your use of the Website

• your breach of these Terms

• your violation of applicable laws or third-party rights.
   

14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

15. Changes to Terms
We reserve the right to update these Terms at any time.
Continued use of the Website after changes are published constitutes acceptance of the revised Terms.

16. Contact Information
For inquiries regarding these Terms:
Vision (Y2K) Enterprise
Owner of My Small Friend
Email: kenjipetfoodsg@gmail.com